Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) apply to all online sales of items (“Products”) by Hot Bargains Limited (“we”, “us”, or “our”) through our website. By placing an order, you agree to be bound by these Terms.

2. Eligibility to Purchase

To make a purchase, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate, complete, and up-to-date contact and payment details.

3. Product Information

·         We shall take reasonable precautions to guarantee that the products described and represented on our website are accurate.

·         We have tried our best to portray the look, colour, texture, and finish of our products as closely as possible.

·         You understand and agree that there can be slight variations in the real products and how they appear on the screen because what you see will rely on your display and computer setup. The shade of tone, for instance, might vary. 

4. Order Acceptance and Fulfilment

  • Orders are subject to product availability and our acceptance.
  • We reserve the right to refuse or cancel orders for any reason, including bulk purchases that appear to be for unauthorized resale.
  • Once your order is confirmed and dispatched, the sales contract is considered binding.

5. Pricing and Payment

  • The products' pricing matches that listed on the Hot Bargains Ltd. website.
  • The listed price does not include VAT.
  • Delivery Charges: Delivery is free for orders over £19.99, For orders below £19.99, a standard delivery fee will apply and will be shown at checkout.
  • The customer will get an email in the rare case that the products are unavailable. Information on availability and price is subject to change at any time. 
  • Payment must be made in full via accepted payment methods before order processing.

6. Shipping and Delivery

  • We offer next working day delivery across the UK Mainland, excluding weekends.
  • For deliveries to the Channel Islands, Isle of Man, Northern Ireland, and international destinations, please allow 4–5 working days for delivery.
  • Customers in these regions are responsible for any applicable customs duties, VAT, or other local taxes imposed by their country or region.
  • Orders are typically processed within 1 business day. Processing times may vary during busy periods or due to stock fluctuations.
  • If you are running a business, you must inspect all goods immediately on receipt, and you must notify us in writing of any damage to the goods within 7 days of delivery. If you fail to do so, we are not liable in respect of such damage. 

7. Returns and Refund Policy

Due to the nature of disposable items and hygiene concerns:

  • If you're not satisfied with your purchase, you may return it to Hot Bargains Ltd. within 14 days of receiving it for a refund or exchange.
  • Claims for incorrect or damaged items must be made within 7 days of receipt and must include photographic evidence.
  • Items must be returned in original condition, with all original parts and any promotional items.
  • Any orders placed by mistake (accidental orders) are the responsibility of the customer. Returns for such orders must be shipped back at the customer’s expense.
  • If you receive an incorrect or wrong item, we will cover the return shipping costs and ensure a replacement is sent promptly if needed.

8. Product Use Disclaimer

  • Our disposable products are designed for single-use only and should be used following the instructions or their intended purpose.
  • We are not responsible for misuse, repurposing, or health issues resulting from improper handling or storage.
  • Users are responsible for ensuring compatibility of the product with their intended use (e.g., food safety, temperature resistance).

9. Intellectual Property

All branding, trademarks, product designs, and website content are owned by Hot Bargains and may not be reproduced without prior written permission.

10. Complaints 

If you have any complaints, please contact us via the contact details shown on our website or write to our address shown at the start of these terms and conditions. 

11. Limitation of Liability

  • Our liability is limited to the purchase price of the products sold.
  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products.

12. Privacy Policy

Your personal data will be used in accordance with our [Privacy Policy URL]. We are committed to protecting your privacy and ensuring secure transactions.

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Any legal action will be handled in the courts of the United Kingdom.

14. Changes to Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted implies acceptance of the new Terms.